Privacy Policy

Privacy Policy
DEFINITIONS
 
  • “Applicable Laws” means the Privacy Act 1998 (Cth), and their respective subsidiary legislations and regulations, as amended from time to time.
  • “Personal Data” means any data, whether true or not, which is about an individual who can be reasonably identified from that data; or from that data and other information to which we have or are likely to have access and would include data in our records as may be updated from time to time or defined as “personal data” or “personal information” under any Applicable Laws.
  • “Platforms” means collectively One Little Reason’s Social Media and Websites, and any other websites or applications which we may own or operate from time to time;
  • “Social Media” means One Little Reason’s pages and accounts on third-party social media platforms such as Instagram and Facebook’
  • “One Little Reason, we, us, or our” means One Little: (ABN 78 996 348 722), and includes any subsidiary entities in existence from time to time; and
  • “Website” means the One Little Reason website and associated services accessed at the following addresses onelittlereason.com.au or other internet locations.

SECTION 1 - PERSONAL DATA COLLECTION
During our relationship with you, we may collect Personal Data from you.  Examples of the types of Personal Data we may collect includes your name, contact details, delivery addresses, email address, your shopping or browsing behaviours and any other personally identifiable information that you have provided us in any form you may have submitted to us, or in the course of any other forms of interaction between you and us.  Where such information pertains to an identified individual - Personal Data may also include network and device data such as IP address and device or advertising identifiers and information we obtain using cookies or other tracking technologies.  We may also collect information about you from third-party sources and platforms (including data validation services, authentication service providers, social networking sites, online marketing and segmentation providers and ad targeting companies) to supplement the information we collect directly from you. 
By browsing our website, submitting your Personal Data to us when signing up for an account on the website, or ordering any of our products and services, you are agreeing to the terms of this Privacy Policy.


Section 1.1
We collect Personal Data from you when:

  1. You register an account on the website;
  2. You browse our products and services or otherwise interact with our website;
  3. You accept our cookies;
  4. You interact with us, for example, by emails, telephone calls, letters, or face-to-face meetings;
  5. You interact with us on our Social Media, such as liking our posts, commenting on our posts, private messaging us on our Social Media;
  6. You participate in our promotions and giveaways, initiatives or any request for additional Personal Data such as customer surveys;
  7. You voluntarily submit your Personal Data to us for any reason.

We do not directly collect your credit card details to process your payment or for customer service purposes.  Your credit card details are collected, processed and stored directly by our third-party payment processors pursuant to their terms of use and privacy policies.  None of your credit card details are permanently stored with us.  However, we may collect your bank account details to process refunds.


Section 1.2
We may use and disclose your Personal Data for purposes necessary to provide you with our products as services, including to:

  1. provide, maintain, protect and improve our technology, products and services, and monitor their effectiveness;
  2. process your order for our products or services, process or collect your payment for the order;
  3. deliver or perform the products or services you purchased, including couriers calling or messaging you to obtain your delivery instructions;
  4. facilitate you transacting via alternative payment methods;
  5. process your refunds in accordance with our Terms and Conditions;
  6. communicate with you;
  7. monitor and enforce compliance with our Terms and Conditions, including dispute resolution;
  8. to carry out administration, marketing, planning, account security, fraud detection and loss prevention activities, procurement, product and service development, quality control and research to improve the way we provide products and services to you;
  9. ensure our website functions properly and to improve their performance, by carrying out activities such as debugging, statistical analyses for optimising our website.
In addition, we may use and disclose your Personal Data for the following purposes, to:
  1. send you marketing communications in relation to our sales, products, services, promotions or the Platforms;
  2. send you marketing communications in relation to the sales, products, services or promotions of business partners, including promotional mail together with your order;
  3. deliver ads that are related to our products and services that are targeted and personalised to your interests, attributes, preferences and experiences on the Platforms or other websites, apps or online platforms;
  4. enable businesses to deliver ads which are related to their products and services which may be of interest to you;
  5. provide you with any add-on or premium services;
  6. process your participation in our promotions and giveaways (including contacting you if you win, displaying your details online, publishing your name in relevant newspapers or disclosing details of winners to relevant authorities, if required by law), initiatives or any request for additional Personal Data such as customer surveys;
  7. promote our products and services on our Platforms;

Section 1.3
We may share your Personal Information with payment processors, who process your payment on the website; delivery providers, such as courier, fulfilment or parcel-pickup service which will deliver your order to you, and parcel return partners; our professional advisers, bankers and auditors.


SECTION 2 - MARKETING MESSAGES
If you have said we can, we’ll send you marketing messages by email or SMS, to keep you aware of what we’re up to and to help you see and find our products.
SECTION 3 - CHANGE YOUR PERSONAL DATA
If you wish to withdraw your consent for us to send you marketing communications, you can do this by clicking ‘Unsubscribe’ in any email or by contacting us at onelittlereason@outlook.com.


SECTION 4 - MANAGING PERSONAL DATA
You should ensure that all Personal Data you submit to us is complete, accurate, up-to-date and correct.  Failure to do so may result in our inability to provide you with the products and services you have requested.  You should keep us updated on any relevant changes to your Personal Data.  We will not be responsible for relying on inaccurate or incomplete Personal Data if you have not updated us of such changes.
For any questions relating to your Personal Data or about this Privacy Policy, if you have a complaint regarding the collection, use or handling of your Personal Data by us, or a question about how we are complying with Applicable Laws, you may contact us at onelittlereason@outlook.com.


SECTION 5 - PERSONAL DATA AND MARKETING MATERIALS
Nothing in this policy prohibits us from sharing any marketing or promotional materials (for example picture or advertisements), whether created by us or you, which features any product or service provided by us to you which does not disclose your Personal Data, except where already publicly disclosed by you (for example, in a Social Media post publicly shared by you).